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Support
Support
Contact us about defects, purchases, restoring purchases, or how to use the app.
Contact Us by Email
Please include your device’s iOS version, your momblock version, and the steps that led to the problem. Do not send passwords or payment information.
Send EmailFrequently Asked Questions
I want to cancel Plus
Open “Settings” on your iPhone, select your Apple Account, open “Subscriptions,” and select momblock. Simply deleting the app does not stop automatic renewal.
My purchased Plus access is not showing
Make sure that you are signed in with the same Apple Account used for the purchase, then select “Restore Purchases” on the app’s purchase screen.
I want to request a refund
Apple processes App Store purchases and refunds. Submit your request through Apple’s Report a Problem page.
I am not receiving notifications
On your iPhone, open “Settings” → “Notifications” → “momblock” and make sure notifications are allowed. Focus modes and Low Power Mode may affect notifications.
Apps or websites are not being blocked
Check the Screen Time permission status and momblock’s blocker settings. Due to OS and browser specifications, not all access can necessarily be blocked completely.